Support
Questions, issues, or feedback about EvoMatch. We're happy to help.
How does matching work?
EvoMatch reads your values, personality, and goals from onboarding and surfaces one considered introduction at a time, ranked by an AI compatibility score. Not an endless feed to scroll.
Why can't I message someone I liked?
Messaging only opens up once the interest is mutual. If you liked someone and they haven't responded yet, you'll see them in your Likes tab until they do.
How do I report or block someone?
Open their profile or your conversation with them and use the report/block option in the menu. Blocking is mutual and immediate: you won't be shown to each other again.
What's the difference between unmatching and blocking?
Unmatching just ends that one match and removes the conversation for both of you. No report, nothing flagged. Blocking is heavier: it's mutual, permanent, and meant for when something feels unsafe, not just "this didn't click." Both are in the "···" menu inside a conversation.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your profile, photos, matches, and messages, and cannot be undone.
I found a bug or have feedback.
Email us below with as much detail as you can (what you were doing, what device, screenshots if possible) and we'll take a look.
Still need help?
Email us at chayathontungmanelatkul@gmail.com and we’ll get back to you as soon as we can.